Terms of Service
Terms of Service
By accessing https://sanzigift.com and submitting order inquiry to Sanzi Gift Co., Ltd, all buyers (“Client”) agree to abide by below service terms.
1. Quotation Validity
All official quotations issued by our sales team are valid within 15 working days. Price will be adjusted due to raw material fluctuation, exchange rate change after quotation expires.
2. Custom Sample Rule
- Sample cost: Charged according to different product styles; sample fee can be deducted from your first bulk order payment.
- Sample lead time: 3–7 working days after confirmed artwork and sample payment.
- Shipping cost of samples is borne by clients unless otherwise agreed.
3. Bulk Order & MOQ
We support small batch customized gifts with low MOQ. Final MOQ, unit price and production schedule are confirmed on official PI(Proforma Invoice) mutually signed by two sides.
4. Artwork & Copyright
Clients shall ensure all printed logos, patterns and texts provided belong to client’s legal intellectual property. We are not responsible for any copyright dispute caused by unauthorized patterns from clients.
5. Production & Delivery
Bulk production starts after receiving deposit arranged by client; delivery time is confirmed on PI. Ocean/air/express shipping method is selected by clients, related freight cost is on client’s account.
6. Payment Term
Common payment term: 30% deposit before production, balance against copy of B/L or before shipment, detailed payment way confirmed on PI.
7. Term Modification
Any special customized requirement beyond this term needs written confirmation via email between two parties to take effect.